Privacy policy.

Effective Date: 11 February 2025

Higher Love (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

a. Personal Information You Provide

When you interact with us (e.g., booking a session, signing up for a course, or subscribing to a newsletter), we may collect:

  • Name

  • Email address

  • Phone number

  • Billing information (for purchases)

  • Any information you voluntarily provide in forms or messages

b. Automatically Collected Information

When you visit our website, we may collect certain data automatically, such as:

  • IP address

  • Browser type and settings

  • Device information

  • Pages visited and time spent on our site

  • Cookies and tracking technologies (see Cookies & Tracking section)

2. How We Use Your Information

We use your information to:

  • Provide, personalize, and improve our services

  • Process transactions and manage bookings

  • Communicate with you regarding sessions, courses, or inquiries

  • Send newsletters, updates, or promotional materials (you can opt out at any time)

  • Enhance website functionality and user experience

  • Comply with legal obligations and protect our business

3. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

  • Service Providers: Trusted third-party vendors who help with payment processing, scheduling, email marketing, or website analytics.

  • Legal Compliance: If required by law, court order, or to protect our rights and users.

4. Payment Security & PCI Compliance

We take your financial security seriously. All payment transactions are processed through a PCI-compliant payment gateway, ensuring that your credit card information is securely handled and encrypted. We do not store or have direct access to your payment details.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience, analyze site traffic, and improve our services. You can manage cookie preferences through your browser settings.

6. Data Security

We implement industry-standard security measures to protect your personal information. However, no online data transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location, you may have rights regarding your personal data, including:

  • Accessing, correcting, or deleting your data

  • Opting out of marketing emails (unsubscribe links included)

  • Restricting or objecting to data processing

To exercise your rights, contact us at tiffany@tiffanymchan.com

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website, with the “Effective Date” updated accordingly.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Higher Love
www.tiffanymchan.com
tiffany@tiffanymchan.com